IT Management Solutions

IT Process Automation Under Control

eyeShare lets you remain fully in control over IT task automation by embedding human decision points within workflows.Using bi-directional communication steps, you can remotely control the advancement or execution of any step within a process, such as re-starting a server. Remote communication can be performed via SMS, IM, email, or phone.

eyeShare IT Process Automation Workflows

  • Pre-packaged IT automation workflows for common IT activities related to system, network and application.
  • Easily customize processes using the graphical studio workflow editor.
  • External systems input -eyeShare integrates with all monitoring and C&C systems, so it can request the status of a device or a system parameter, and make a simple decision with no human intervention.
  • Human decision points -when the process reaches a critical decision junction requiring human judgment, eyeShare can contact the process owner (via SMS, email, IM or phone), present the available data and wait for a response before continuing the process.
  • Cross-system Integration - task automation can span across server infrastructure and systems management products, including systems from BMC, CA, IBM, HP, Microsoft, and others.

Other Integration Packs available for :

  • VMWare
  • Nagios
  • Remedy
  • HP Operations Manager
  • Tivoli Netcool/Omnibus